Keep your mobile Internet key running efficiently by using the latest available firmware.
Before you update your mobile Internet key, you need to know your current firmware and software versions.
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Windows
Insert the mobile Internet key in a working USB port.
Launch the Sierra Wireless Watcher connection manager.
Click Menu.
Click About.
Click Firmware. If your Firmware version is not N2_0_8_1CAP, you are eligible for a firmware upgrade.
If your AirCard Watcher version is not R11.3.1104.0 Build 3008, you are eligible for a software upgrade.
If you need to upgrade your firmware and software, see Download and install the firmware and software updates to your computer.
Mac OS X
Insert the mobile Internet key in a working USB port.
Launch the Sierra Wireless Watcher connection manager.
From the taskbar, click AirCard Watcher.
Click About AirCard Watcher.
If your Software Version is not 1.5.3.8 Build 3003, you are eligible for a software upgrade.
Locate Firmware. If your Firmware Version is not N2_0_8_1CAP, you are eligible for a firmware upgrade.
If you need to upgrade your firmware and software, see Download and install the firmware and software updates to your computer.
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Before you begin
Before you begin, you will need to do the following.
Ensure your computer battery is fully charged or connected to a power source.
Ensure that running applications on your computer are closed.
Keep the mobile Internet key connected to your computer during the upgrade.
Download and install the firmware and software updates to your computer
Windows
Insert the mobile Internet key in a working USB port.
Launch the Sierra Wireless Watcher connection manager.
Click Connect to establish an Internet connection.
Click Menu.
Click Check for Updates.
If a new firmware or software is available, a window showing the updates will appear.
Follow the installation instructions as prompted to update your firmware and software.
Mac OS X
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Insert the mobile Internet key in a working USB port.
Launch the Sierra Wireless Watcher connection manager.
Click Connect to establish an Internet connection.
From the taskbar, click AirCard Watcher.
Click Check for updates...
If a new software is available, a window showing the updates will appear.
Follow the installation instructions as prompted to update your Watcher software.
From the taskbar, click Aircard Watcher.
Click Check for updates...
Follow the installation instructions as prompted to updated your device firmware.